Privacy Policy for Osmos Global

Last updated: 31st July 2026

Osmos Global ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

As a knowledge and networking hub for the facility management and commercial real estate industry, we collect certain information to provide and improve our services.

A. Personal information you provide directly

• Account information: When you register, we collect your full name, email address, company name, job title, and professional credentials.
• Job board data: If you are a job seeker, we collect your resume/CV, cover letter, work history, education, skills, and salary expectations. If you are an employer, we collect company information, job descriptions, and hiring preferences.
• Course & event participation: When you enroll in certification courses or register for events, we collect payment information (processed securely through third-party payment gateways), attendance records, and performance data (e.g., course completion, quiz scores).
• Communications: We collect information you provide when contacting our support team, filling out forms, or participating in surveys or feedback initiatives.

B. Information we collect automatically

• Device and browser information: IP address, browser type, operating system, device type, and screen resolution.
• Usage data: Pages viewed, time spent on the platform, click patterns, search queries, and navigation paths.
• Cookies and similar technologies: We use cookies to remember your preferences, keep you logged in, and understand how you interact with our content. You can control cookie settings through your browser.

C. Information from third parties

• Social media platforms: If you log in via LinkedIn, Google, or other social networks, we may collect your public profile information (name, profile picture, email) based on your privacy settings.
• Employers & recruiters: If you apply for a job through our platform, we may receive information from the hiring company regarding your application status.
• Industry partners: We may receive data from our academic partners or event co-hosts to facilitate certifications or networking opportunities.

2. Data Retention

We retain your data only as long as necessary for the purposes outlined in this policy, or as required by law. Retention periods vary:

• Account data: Retained until you delete your account or request deletion.
• Job application data: Retained for 12 months to facilitate future applications, unless you request earlier deletion.
• Course & event records: Retained to maintain certification history and compliance.
• Usage data: Retained for up to 12 months for analytics purposes.

You may request data deletion at any time by contacting us.

3. Your Rights and Choices

Depending on your location (e.g., GDPR for EU residents, CCPA for California residents), you have certain rights regarding your data:

• Access: You can request a copy of the data we hold about you.
• Rectification: You can correct inaccurate or incomplete information.
• Deletion: You can request deletion of your data (subject to legal obligations).
• Objection: You can object to our processing of your data for marketing or other purposes.
• Data portability: You can request a machine-readable copy of your data.
• Withdraw consent: If you previously gave consent, you can withdraw it at any time.

To exercise these rights, contact us at connect@osmosglobal.org. We will respond within 30 days or as required by law.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. You can manage your cookie preferences through your browser settings.

Types of cookies we use:

• Essential cookies: Required for core functionality (e.g., login, security).
• Preference cookies: Remember your settings and preferences.
• Analytics cookies: Help us understand how you interact with our platform (e.g., Google Analytics).
• Marketing cookies: Used to deliver relevant advertisements (if applicable).

You can choose to disable non-essential cookies, but this may affect some features.

5. International Data Transfers

Osmos Global operates globally. Your data may be transferred to and processed in countries outside your country of residence, including the United States. We ensure that appropriate safeguards are in place for such transfers, including Standard Contractual Clauses or equivalent protections, in compliance with applicable data protection laws.

6. Data Security

We implement industry-standard security measures to protect your data, including:

• Encryption: Data is encrypted in transit (SSL/TLS) and at rest.
• Access controls: Only authorized personnel have access to personal data.
• Regular audits: We review our security practices regularly to mitigate risks.

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Children's Privacy

Our platform is intended for professionals and is not directed at individuals under 18 years of age. We do not knowingly collect data from children. If we become aware of such data, we will delete it.

8. Third-Party Links

Our platform may contain links to external websites (e.g., partner organizations, academic institutions). This Privacy Policy does not apply to those third-party sites. We recommend reviewing their privacy policies before providing any data.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Significant changes will be communicated via:

• Email notification: Sent to registered users.
• Website notice: Posted on this page with an updated "Last Updated" date.

Your continued use of the platform after changes constitutes acceptance of the updated policy.

10. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

Osmos Global
Email: connect@osmosglobal.org