Articles

Digital efficiency claims should include the infrastructure needed to deliver them.

A technology agreement should preserve the ability to change suppliers without losing operational knowledge.

A promise to integrate systems should be demonstrated through real data and workflows.

A space-planning question does not automatically justify employee-level tracking.

Cyber recovery and physical recovery need one coordinated plan.

A useful assistant needs a clear boundary between explaining an action and executing it.

A model of the building becomes unreliable when the building changes and the model does not.

Lower consumption is not proof that an algorithm caused the reduction.

A model is valuable only if it improves the decision compared with a credible existing alternative.